FAQ
Find answers to our most frequently asked questions.
Shipping & returns
What is Lub Dub Apparel?
Lub Dub Apparel is an online store specializing in high-quality clothing inspired by emergency room and EMS culture. Our products are designed to celebrate and support the hard work of medical professionals and first responders.
What is your return policy?
We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the item is unworn and in its original condition.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary based on the destination. Please check our shipping policy for more details.
How much is shipping? Where do you ship to?
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.
What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact us as soon as possible. While we cannot guarantee changes or cancellations once an order has been processed, we will do our best to accommodate your request.
Thank you for choosing Lub Dub Apparel to be a part of your journey in self-expression. We look forward to being your go-to destination for unique, high-quality apparel that empowers you to showcase your individuality and dedication to ER and EMS culture.
Lub Dub Apparel Team